Frequently Asked Questions

Where is VYNE New York based?

VYNE New York is proudly based in New York City. Our designs are inspired by modern elegance, timeless style, and the confidence of women who embrace fashion at every stage of life.

What sizes do you offer?

We offer a carefully curated range of sizes designed to provide a flattering and comfortable fit. Each product page includes detailed sizing information to help you choose the perfect size.

How do I know which size is right for me?

We recommend reviewing the size guide available on each product page. If you are between sizes or prefer a relaxed fit, we suggest sizing up for added comfort.

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary based on location, but most customers receive their orders within 5–10 business days after processing.

Do you ship internationally?

Yes, VYNE New York offers international shipping to select countries. Shipping rates and delivery times will be calculated at checkout based on your location.

What is your return policy?

We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Items must be returned in their original condition. Please visit our Returns page for full details.

How do I initiate a return?

To start a return, please contact our customer care team with your order number. We will provide instructions to ensure a smooth return process.

Are your items true to color?

We make every effort to display our products as accurately as possible. However, colors may vary slightly depending on your screen settings and lighting conditions.

How should I care for my VYNE New York garments?

Care instructions are listed on each product page and garment label. We recommend gentle washing or dry cleaning to preserve the quality and longevity of your pieces.

Will you restock sold-out items?

Some popular styles may be restocked, while others are offered in limited quantities. We encourage you to sign up for restock notifications on the product page.

How can I contact customer support?

Our customer care team is happy to assist you. Please reach out through our Contact page or email us, and we will respond as quickly as possible.